Shipping & Delivery Policy

  1. Delivery of physical items.
    1.1. Delivery may take up to 7 business days to reach you after payment confirmation. Our orders are shipped from Monday to Friday, 9am to 6pm, excluding public holidays. Please note that certain items may not be deliverable within the specified delivery time frame due to the unavailability of stock.
    1.2. We ship all orders through a reliable carrier specialising in online shopping delivery.
    1.3. Delivery is only available to valid addresses in Malaysia. We are unable to deliver to PO boxes or to restricted zones such as camps, ports, and airports.
    1.4. If you received a wrong product, please contact us +603-7625-9565 and specify your order number, item ordered, and item received. We will exchange the item(s) with the correct one(s).
    1.5. Title and Risk of Loss. All items purchased from the Company are made pursuant to a shipment contract. This means the risk of loss and title for such items pass to you upon our delivery to the carrier.
  2. Delivery of non-physical items or publication of Content